At Dressoshop.com, we strive to provide the best shopping experience. However, if you encounter an issue with your purchase, please review our exchange policy below:
1. Eligibility for Exchange
Exchanges are only applicable for products with visible defects, such as color fading or manufacturing defects.
The request for an exchange must be made within 7 days of receiving the product.
2. Conditions for Exchange
The product must be unused, unwashed, and in its original condition.
Washed products will not be eligible for an exchange under any circumstances.
The original purchase receipt is mandatory to process any exchange. Without a receipt, exchanges cannot be accommodated.
3. How to Request an Exchange
Please contact us within the specified timeframe with details of the issue and your order receipt.
Ensure the product is returned with its original packaging.
We value your trust and aim to resolve any concerns promptly while adhering to these guidelines. For further assistance, please contact our support team.
